SmartClaw help center

How can we help you move forward?

Practical guides for setting up, running, and growing your operation.

12 guides

Getting started5 min read

Set up your SmartClaw account

Start with a clean business profile, a location, and your first machine.

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Machines & Connect7 min read

Add a SmartClaw Connect module to your machine

Add the Connect device, activate your account, and enable two-way remote Control.

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Reports & money4 min read

Export reports you can work with

Choose the right period, scope, and format, then verify the result.

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Reports & money6 min read

Generate a profit & loss view

Bring revenue and operating costs into the same reporting period.

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Reports & money5 min read

Get a clearer view of your business valuation

Prepare reliable records and understand what an estimate can tell you.

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Locations & growth5 min read

Find and evaluate new locations

Turn nearby prospects into a focused outreach list.

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Machines & Connect6 min read

Optimize machine performance

Use revenue, service, and prize information to choose a useful next action.

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Locations & growth6 min read

Build a practical business growth plan

Set a goal, compare opportunities, and track what actually works.

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Locations & growth4 min read

Optimize an existing location

Improve a venue’s machine mix and service plan before expanding elsewhere.

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Routes & tasks5 min read

Plan and complete a route

Group the right stops and give every visit a clear purpose.

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Reports & money5 min read

Reconcile collections and recorded credit revenue

Explain the difference between expected, collected, and recorded amounts.

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Machines & Connect4 min read

Troubleshoot missing machine data

Separate delayed data, a device issue, and a wider service problem.

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Still need a hand?

Tell us what happened and what you’ve tried.

Prepare a support request

Something not working?

Check service information before troubleshooting.

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