Getting started5 min read

Set up your SmartClaw account

A useful account starts with consistent records. Set up one location and one machine first, confirm that the information is right, then bring the rest of your route into SmartClaw.

Before you begin

• An email address you control and your business name.
• A location address and a unique name or ID for your first machine.

Step by step

1. Open SmartClaw

   Open the existing SmartClaw web app or the iPhone or Android app. Follow the account creation prompts, or sign in with the account you already use. Complete any verification requested by the app.

2. Check your business details

   Review your business profile and available settings. Use consistent business details and check the currency, date, and time settings offered by your version before importing records.

3. Create your first location

   Add the venue name, address, and contact information you need to operate there. Use a recognizable name so a route driver can identify the stop.

4. Add one machine

   Give the machine a unique name, associate it with the correct location, and record its model and starting information. See the separate Connect guide if you are installing a module.

5. Review before you expand

   Confirm that the machine appears under the correct location. Add or import the rest of your fleet only after the first record looks right. Keep a copy of the original import file.

Check your result

You can sign in, identify your business, and find your first machine at the right location.

If you need help

If verification or access fails, record the message and the email address used for the account. Never send your password or a verification code to support.

Operator workflow guide · Updated October 10, 2026. Product previews are illustrative. Menu names and feature availability can vary by release and subscription. Check the in-app help or contact support for the exact path in your version.